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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mario pavon

March 24, 2025

5  out of  5
rating by mario pavon
"I recently had the pleasure of working with Katherine at the agency, and I couldn't be more satisfied with the experience. She was incredibly knowledgeable, patient, and attentive to my needs. Katherine took the time to explain my options clearly and helped me find the perfect coverage for my situation. The professionalism and kindness made the process much easier than I anticipated. I highly recommend her for anyone seeking reliable insurance solutions!"
We responded:
"Thank you Mario for your Great review, I appreciate your business and will let Katherine know your Great review."
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Edwin Maldonado

March 21, 2025

5  out of  5
rating by Edwin Maldonado
"Over all fantastic!"
We responded:
"Thank you for your 5 Star review."
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jorge mall

March 20, 2025

5  out of  5
rating by jorge mall
"Katherine Garcia. Thank you so much"
We responded:
"Thank you Jorge for your great review, I appreciate it and will let Katherine know."
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Miguel Bernal

March 20, 2025

5  out of  5
rating by Miguel Bernal
"He sido cliente de la oficina de Frank Ciappi de muchos años y siempre he contado con una buena y pronta atención de parte del personal. Katherine es una persona muy servicial y atenta, siempre nos ha tratado de la mejor forma posible y su servicio al cliente es espléndido."
We responded:
"Thank you for you for your great review and I will let Katerine know. "
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José Antonio Ramos

March 20, 2025

5  out of  5
rating by José Antonio Ramos
"Me siento muy agradecido por la asistencia de parte de la oficina y mejor ahora con su nueva locación. Katherine ha sido de gran ayuda para nosotros con nuestros seguros."
We responded:
"Thank you Jose for your great review and I will let Katherine know."
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irma fuentes

March 14, 2025

5  out of  5
rating by irma fuentes
"Muy complacida con el servicio brindado por Katherine y el resto del equipo en la oficina."
We responded:
"Thank you Irma, I appreciate your great review and will let Katherine know."
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Monica Moyet

February 26, 2025

5  out of  5
rating by Monica Moyet
"Great insurance company very helpful! Great representatives who are truly caring and accommodating with trying to find you better rates, quickly and efficiently sending out insurance cards when needed or any other help you may need. They also answer the phone very quickly. I had a horrible experience with state farm in union city office, they do shady business but this company is a gem. Thank you especially to Ruby and Beth!"
We responded:
"Thank you Monica for your great review, we try hard to provide the best service possible. I appreciate your 5 star rating and will let myTeam know."
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Luis Martinez

January 24, 2025

5  out of  5
rating by Luis Martinez
"Super agradecido de contar con la ayuda de los representantes en la oficina. Siempre me han atendido con la mayor atencion possible y me han ayudado a resolver innumerable situaciones con relacion a mis seguros de auto y casa. Katherine Garcia a sido mi consejera de seguros y siempre me ha brindado con las mejores recomendaciones posibles y es muy conocedora sobre los temas de seguros."
We responded:
"Thanks Luis for your 5 star review, providing the best service is very important to us. I appreciate your business."
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Ever Alfaro

January 18, 2025

5  out of  5
rating by Ever Alfaro
"Katherine García fue muy amable y me atendió muy bien, me ayudó con mis dudas y fue muy atenta al escucharme"
We responded:
"Thank you Ever for your Great review. It means a lot and I will let Katherine know your great compliment."
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Juan Lazo

January 17, 2025

5  out of  5
rating by Juan Lazo
"Exelent experience karina is very professional caring about my needs ,providing the rigth and complet information she is very nice and polite great experience thank you"
We responded:
"Thank you Juan, I appreciate the great review and will let Karina know."
Profile photo of Miguel Alfau

Miguel Alfau

January 17, 2025

5  out of  5
rating by Miguel Alfau
"El servio que dan es excelente, las chicas muy atentas, gracias katherune!!!!"
We responded:
"Thanks Miguel for your great review, I appreciate it and will let Katherine know."
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Christopher Mercado Jr.

January 16, 2025

5  out of  5
rating by Christopher Mercado Jr.
"Soy cliente de esta oficina desde hace muchos años y todo su personal es muy profesional y amable. Katherine es tan profesional en lo que hace, que siempre está buscando la forma de ayudarme en los precios sin minimizar mis beneficios en la póliza de carros, edificio y seguro de vida que tengo con State Farm. Recomiendo a State Farm y a todo su personal en especial Katherine."
We responded:
"Thank you Christopher for your great review, I appreciate it and will let my team know your kind words."
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Eder Moya Collantes

January 7, 2025

5  out of  5
rating by Eder Moya Collantes
"Good service provided by Gissela and the laudes in the office."
We responded:
"Thank you Eder, I appreciate your great review and will let the ladies know."
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Amparo Franco

November 23, 2024

5  out of  5
rating by Amparo Franco
"Muy buena la atención de Liseth, es una chica muy amable y sabe lo q hace. Gracias"
We responded:
"Thank you Amparo for you Great review, I will let Liseth know."
Profile photo of Jenny Colina

Jenny Colina

November 12, 2024

5  out of  5
rating by Jenny Colina
"I can hardly express in words what a pleasure it was working with Katherine Garcia. She went above and beyond to resolve our insurance issues and prevented us from having our home owners insurance policy canceled. Katherine was always there to answer all of my questions and kept me informed with updates that helped us through a very stressful situation by reassuring us that she had our backs."
We responded:
"Hi Jenny, Thank you for your great review, I appreciate it. Katherine is excellent and I will let her know your kind words."
Profile photo of Jose Antonio Izquierdo, AIA PP Esq NY

Jose Antonio Izquierdo, AIA PP Esq NY

October 29, 2024

5  out of  5
rating by Jose Antonio Izquierdo, AIA PP Esq NY
"Katherine has been absolutely fabulous. The best. She has given us excellent expedited service, has taken care of our concerns in a fast and courteous manner. I recommend her and the Frank Ciappi team wholeheartedly. Absolutely the best!"
We responded:
"Thanks Jose for the great review, I appreciate it. I will let Katherine know your kind words."
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franklin sosa

October 17, 2024

5  out of  5
rating by franklin sosa
"Went there for my insurance cards and the customer service was phenomenal... The flowers were beautiful too. 🥰"
We responded:
"Hi Franklin, Thanks for the Great review, I appreciate it."
Profile photo of Ronaldo Rosario

Ronaldo Rosario

August 29, 2024

5  out of  5
rating by Ronaldo Rosario
"I came in today to get car insurance and was assisted by Ms. Bethzaida. She was absolutely amazing and super helpful. I am very happy with the services and support. If anyone needs help, definitely speak with Ms. Bethzaida. She definitely deserves to meet Jake from State Farm 😊."
We responded:
"Thanks Ronaldo, I appreciate the great review and will let Betsy know."
Profile photo of Dulce Quintanilla

Dulce Quintanilla

August 28, 2024

2  out of  5
rating by Dulce Quintanilla
"Pésimo servicio el que dan"
We responded:
"Hi Dulce, We strive to deliver excellent service at our office, and I want to address your concerns. Our team members have reached out to you, and Gissela even provided her cell phone number for your convenience. However, when we called, someone disconnected the call twice. It seems that your last interaction with our office was in May of 2024. We kindly request that you contact us at your earliest convenience so that we can ensure your expectations are met. Thank you! "
Profile photo of Kristian F Pilalo

Kristian F Pilalo

August 23, 2024

5  out of  5
rating by Kristian F Pilalo
"Excelente atención. recomiendo preguntar por Katherine Garcia. Gracias por ayudarme"
We responded:
"Thank you for your great review, Katherine and I appreciate it. "
Profile photo of Isaac Torres

Isaac Torres

August 19, 2024

5  out of  5
rating by Isaac Torres
"Katherine es mi representante de seguros de confianza. Excelente servicio!"
We responded:
"Thank you Isaac for your great review. I appreciate it and will let Katerine know."
Profile photo of Enzo Canales

Enzo Canales

August 19, 2024

5  out of  5
rating by Enzo Canales
"Siempre me he atendido con Katherine Garcia y me siento muy complacida con su servicio! Totalmente recomendable"
We responded:
"Thank you Enzo for your great review and kind words for Katherine. I appreciate it and will let her know."
Profile photo of Giuseppe Bausilio

Giuseppe Bausilio

August 16, 2024

5  out of  5
rating by Giuseppe Bausilio
"Absolutely fantastic customer service. They had me ready and set up with new Homeowners and Car insurance for I kid you not, HALF the price of what I was previously paying and it only took two days to complete the process. Worth the call and super friendly and efficient staff! Thank you!!"
We responded:
"Thank you Giuseppe for your five star review. We try hard to provide the best customer service. I am glad you were satisfied. "
Profile photo of Evelyn Lainez

Evelyn Lainez

August 5, 2024

5  out of  5
rating by Evelyn Lainez
"Hoy fui a las nuevas instalaciones de State Farm a actualizar información y agregar nuevos servicios a mi seguro, me atendió Liseth Arebalo quien fue muy amable, paciente, atenta y me ayudó muy eficientemente con todo lo que solicité, recomiendo cambiarse a State Farm para sus seguros de carros, salud y vivienda porque obtendrán un excelente servicio y también recomiendo que cuando vayan soliciten ser atendidos por Liseth porque tendrán una excelente y pronta atención."
We responded:
"Thanks Evelyn for your Great Review, I appreciate it."
Profile photo of Sam Cohetero

Sam Cohetero

July 26, 2024

5  out of  5
rating by Sam Cohetero
"Buen servicio gracias por su cordial ayuda"
We responded:
"Thanks Sam for your great review "