
State Farm® Insurance Agent Frank Ciappi
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
mario pavon
March 24, 2025
"I recently had the pleasure of working with Katherine at the agency, and I couldn't be more satisfied with the experience. She was incredibly knowledgeable, patient, and attentive to my needs. Katherine took the time to explain my options clearly and helped me find the perfect coverage for my situation. The professionalism and kindness made the process much easier than I anticipated. I highly recommend her for anyone seeking reliable insurance solutions!"
"Thank you Mario for your Great review, I appreciate your business and will let Katherine know your Great review."
Edwin Maldonado
March 21, 2025
"Over all fantastic!"
"Thank you for your 5 Star review."
jorge mall
March 20, 2025
"Katherine Garcia. Thank you so much"
"Thank you Jorge for your great review, I appreciate it and will let Katherine know."
Miguel Bernal
March 20, 2025
"He sido cliente de la oficina de Frank Ciappi de muchos años y siempre he contado con una buena y pronta atención de parte del personal. Katherine es una persona muy servicial y atenta, siempre nos ha tratado de la mejor forma posible y su servicio al cliente es espléndido."
"Thank you for you for your great review and I will let Katerine know. "
José Antonio Ramos
March 20, 2025
"Me siento muy agradecido por la asistencia de parte de la oficina y mejor ahora con su nueva locación. Katherine ha sido de gran ayuda para nosotros con nuestros seguros."
"Thank you Jose for your great review and I will let Katherine know."
irma fuentes
March 14, 2025
"Muy complacida con el servicio brindado por Katherine y el resto del equipo en la oficina."
"Thank you Irma, I appreciate your great review and will let Katherine know."
Monica Moyet
February 26, 2025
"Great insurance company very helpful! Great representatives who are truly caring and accommodating with trying to find you better rates, quickly and efficiently sending out insurance cards when needed or any other help you may need. They also answer the phone very quickly. I had a horrible experience with state farm in union city office, they do shady business but this company is a gem. Thank you especially to Ruby and Beth!"
"Thank you Monica for your great review, we try hard to provide the best service possible. I appreciate your 5 star rating and will let myTeam know."
Luis Martinez
January 24, 2025
"Super agradecido de contar con la ayuda de los representantes en la oficina. Siempre me han atendido con la mayor atencion possible y me han ayudado a resolver innumerable situaciones con relacion a mis seguros de auto y casa. Katherine Garcia a sido mi consejera de seguros y siempre me ha brindado con las mejores recomendaciones posibles y es muy conocedora sobre los temas de seguros."
"Thanks Luis for your 5 star review, providing the best service is very important to us. I appreciate your business."
Ever Alfaro
January 18, 2025
"Katherine García fue muy amable y me atendió muy bien, me ayudó con mis dudas y fue muy atenta al escucharme"
"Thank you Ever for your Great review. It means a lot and I will let Katherine know your great compliment."
Juan Lazo
January 17, 2025
"Exelent experience karina is very professional caring about my needs ,providing the rigth and complet information she is very nice and polite great experience thank you"
"Thank you Juan, I appreciate the great review and will let Karina know."
Miguel Alfau
January 17, 2025
"El servio que dan es excelente, las chicas muy atentas, gracias katherune!!!!"
"Thanks Miguel for your great review, I appreciate it and will let Katherine know."
Christopher Mercado Jr.
January 16, 2025
"Soy cliente de esta oficina desde hace muchos años y todo su personal es muy profesional y amable. Katherine es tan profesional en lo que hace, que siempre está buscando la forma de ayudarme en los precios sin minimizar mis beneficios en la póliza de carros, edificio y seguro de vida que tengo con State Farm. Recomiendo a State Farm y a todo su personal en especial Katherine."
"Thank you Christopher for your great review, I appreciate it and will let my team know your kind words."
Eder Moya Collantes
January 7, 2025
"Good service provided by Gissela and the laudes in the office."
"Thank you Eder, I appreciate your great review and will let the ladies know."
Amparo Franco
November 23, 2024
"Muy buena la atención de Liseth, es una chica muy amable y sabe lo q hace. Gracias"
"Thank you Amparo for you Great review, I will let Liseth know."
Jenny Colina
November 12, 2024
"I can hardly express in words what a pleasure it was working with Katherine Garcia. She went above and beyond to resolve our insurance issues and prevented us from having our home owners insurance policy canceled. Katherine was always there to answer all of my questions and kept me informed with updates that helped us through a very stressful situation by reassuring us that she had our backs."
"Hi Jenny, Thank you for your great review, I appreciate it. Katherine is excellent and I will let her know your kind words."
Jose Antonio Izquierdo, AIA PP Esq NY
October 29, 2024
"Katherine has been absolutely fabulous. The best. She has given us excellent expedited service, has taken care of our concerns in a fast and courteous manner. I recommend her and the Frank Ciappi team wholeheartedly. Absolutely the best!"
"Thanks Jose for the great review, I appreciate it. I will let Katherine know your kind words."
franklin sosa
October 17, 2024
"Went there for my insurance cards and the customer service was phenomenal... The flowers were beautiful too. 🥰"
"Hi Franklin, Thanks for the Great review, I appreciate it."
Ronaldo Rosario
August 29, 2024
"I came in today to get car insurance and was assisted by Ms. Bethzaida. She was absolutely amazing and super helpful. I am very happy with the services and support. If anyone needs help, definitely speak with Ms. Bethzaida. She definitely deserves to meet Jake from State Farm 😊."
"Thanks Ronaldo, I appreciate the great review and will let Betsy know."
Dulce Quintanilla
August 28, 2024
"Pésimo servicio el que dan"
"Hi Dulce, We strive to deliver excellent service at our office, and I want to address your concerns. Our team members have reached out to you, and Gissela even provided her cell phone number for your convenience. However, when we called, someone disconnected the call twice. It seems that your last interaction with our office was in May of 2024. We kindly request that you contact us at your earliest convenience so that we can ensure your expectations are met. Thank you! "
Kristian F Pilalo
August 23, 2024
"Excelente atención. recomiendo preguntar por Katherine Garcia. Gracias por ayudarme"
"Thank you for your great review, Katherine and I appreciate it. "
Isaac Torres
August 19, 2024
"Katherine es mi representante de seguros de confianza. Excelente servicio!"
"Thank you Isaac for your great review. I appreciate it and will let Katerine know."
Enzo Canales
August 19, 2024
"Siempre me he atendido con Katherine Garcia y me siento muy complacida con su servicio! Totalmente recomendable"
"Thank you Enzo for your great review and kind words for Katherine. I appreciate it and will let her know."
Giuseppe Bausilio
August 16, 2024
"Absolutely fantastic customer service. They had me ready and set up with new Homeowners and Car insurance for I kid you not, HALF the price of what I was previously paying and it only took two days to complete the process. Worth the call and super friendly and efficient staff! Thank you!!"
"Thank you Giuseppe for your five star review. We try hard to provide the best customer service. I am glad you were satisfied. "
Evelyn Lainez
August 5, 2024
"Hoy fui a las nuevas instalaciones de State Farm a actualizar información y agregar nuevos servicios a mi seguro, me atendió Liseth Arebalo quien fue muy amable, paciente, atenta y me ayudó muy eficientemente con todo lo que solicité, recomiendo cambiarse a State Farm para sus seguros de carros, salud y vivienda porque obtendrán un excelente servicio y también recomiendo que cuando vayan soliciten ser atendidos por Liseth porque tendrán una excelente y pronta atención."
"Thanks Evelyn for your Great Review, I appreciate it."
Sam Cohetero
July 26, 2024
"Buen servicio gracias por su cordial ayuda"
"Thanks Sam for your great review "